Why Your GPS Tracker Stopped Reporting A Troubleshooting Guide
When a tracker stops reporting, we know the first question is usually simple. What happened, and how do you get visibility back? The good news is that a tracker that stops reporting is not automatically a failed tracker. There are several simple checks we recommend before replacing hardware. Starting with the right one can save you time and help you get your fleet back in view faster. Start with the timestamp. Then check power, GPS reception, communication, placement, account status and reporting interval. We recommend leaving device replacement until those checks are complete. This approach works whether the tracker is installed in a van, plugged into an OBD II port, mounted on a trailer or attached to equipment. The hardware changes, but the diagnostic logic stays straightforward. First Check the Last Reported Location Why is my tracker showing an old location instead of nothing A stale location and an offline tracker are not the same problem. Start by c...